1. Introduction
This Privacy Policy is intended to inform users of the website dolcevitariva.com about how their personal data is collected, used and protected.
2. Data Collected
We collect the following data via the contact form:
- First and last name
- Email address
- Phone number
- Company, where applicable
- Message
This data is collected only when you complete a form on the website.
3. Purpose of Processing
The data collected is used for the following purposes:
- Responding to enquiries submitted via the contact form
- Providing commercial follow-up
- Improving the user experience
4. Legal Basis
The processing of personal data is based on:
- The user’s consent, provided via a mandatory checkbox
- Legitimate interest, in order to respond to an enquiry
5. Data Retention Period
Personal data is retained for a maximum period of:
- 3 years after the last contact
6. Data Recipients
The data is intended exclusively for:
Dolce Vita
60 Via per Bellagio
22020 Faggeto Lario (CO)
Italy
Italian VAT No.: 04147390134
SDI: USAL8PV
It may be hosted or processed through third-party services:
- Hosting: o2switch, France
- Analytics: Google Analytics
- Consent management tool: Complianz
7. Cookies
The website uses cookies to:
- Measure website traffic, via Google Analytics
- Improve the user experience
A cookie management banner allows users to accept or refuse cookies.
8. Security
We implement technical and organisational measures to protect personal data, including:
- Secure hosting in France
- SSL certificate
- Restricted access to data
9. User Rights
In accordance with the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to object
- Right to data portability
You may exercise these rights by contacting:
a.leblanc@bemycom.fr
10. Contact
For any questions regarding data protection, please contact:
Email: a.leblanc@bemycom.fr